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Hotel English

Check in and Check out


Role-Play Exercise 1 

I want to check out, please.


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You:    — ...
Receptionist:    — What´s your room number, please?
You:    — ...
Receptionist:    — Mr. Ryefield?
You:    — ...
Receptionist:    — One moment, please. (...) There you go. That´s 288 dollars, please.
You:    — ...
Receptionist:    — What kind is it?
You:    — ...
Receptionist:    — Certainly.
You:    — ...
Receptionist:    — Thank you. I´ll just take an impression of your card. (...) Would you like to sign here, please? Thank you.
You:    — ...
Receptionist:    — Certainly, sir. Bellhop! Please take the baggage to the entrance, and get a taxi for this gentleman.

 

Role-Play Exercise 2 

Do you have any vacancies for tonight?


Receptionist:    — Hello. Sunbelt Hotel. May I help you?
You:    — ...
Receptionist:    — What kind of room would you like? Single or double?
You:    — ...
Receptionist:    — Hold on a moment, please. ... Yes, we do.
You:    — ...
Receptionist:    — Would you like a room with a bathtub or shower?
You:    — ...
Receptionist:    — The rate is $57.00 plus tax.
You:    — ...
Receptionist:    — Could you give me your name, please, sir?
You:    — ...
Receptionist:    — Would you like smoking or non-smoking?
You:    — ...

 

Role-Play Exercise 3 

I have a room booked with you.


Receptionist:    — Good morning, sir. May I help you?
You:    — ...
Receptionist:    — Have you made a reservation?
You:    — ...
Receptionist:    — R-Y-E-F-I-E-L-D?
You:    — ...
Receptionist:    — Thank you, Mr. Ryefield. Please wait one moment while I check our reservations list. ... That´s Mr. Paul Ryefield, from the United Kingdom?
You:    — ...
Receptionist:    — Everything is OK, Mr. Ryefield. Your booking is from today through Thursday. Single room with bath. Would you like to register, please?
You:    — ...
Receptionist:    — Just put your last name here on the first line and then your first name. Here, put your place of birth and, next to that, put your date of birth. Under that, write your nationality, and on the bottom line put your home address. And sign here.
You:    — ...
Receptionist:    — Thank you, Mr. Ryefield. Your room number is 416. Here´s your key card and your key. The bellboy will take your bags and show you to your room.
You:    — ...

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