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Hotel English

Hotel and Rooms


Role-Play Exercise 1 

Could you recommend any good hotel that isn't too expensive?


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You:    — ...
Information desk clerk:    — Sure, go ahead.
You:    — ...
Information desk clerk:    — You might try the Park Hotel or the Morrison Motel. Do you want me to make a reservation for you?
You:    — ...
Information desk clerk:    — May I have your name?
You:    — ...
Information desk clerk:    — All right, Mr. Ryefield. Will you excuse for a moment?
You:    — ...
   (...)
Information desk clerk:    — All right, Mr. Ryefield. I've reserved one single room in your name in the Park Hotel. This is your confirmation number. They will hold your room for three hours.
You:    — ...
Information desk clerk:    — You can go by shuttle bus if you like. Our buses run hourly.
You:    — ...
Information desk clerk:    — It´ll be leaving in 15 minutes. Would you like a ticket?
You:    — ...

 

Role-Play Exercise 2 

Do you have any rooms available for tonight?
Role-play exercise


Receptionist:    — Hello. Sunbelt Hotel. May I help you?
You:    — ...
Receptionist:    — What kind of room would you like? Single or double?
You:    — ...
Receptionist:    — Hold on a moment, please. ... Yes, we have a double.
You:    — ...
Receptionist:    — Would you like a room with bath or shower?
You:    — ...
Receptionist:    — That´ll be $57.00 plus tax.
You:    — ...
Receptionist:    — Could you give me your name, please, sir?
You:    — ...

 

Role-Play Exercise 3 

Do you have any vacancies for tonight?


Receptionist:    — May I help you, sir?
You:    — ...
Receptionist:    — Yes, we have some. What kind of room would you like?
You:    — ...
Receptionist:    — Sorry, the only rooms left are some twins and suites.
You:    — ...
Receptionist:    — 65 dollars a night.
You:    — ...
Receptionist:    — Will you fill in this registration card, please?
You:    — ...
Receptionist:    — Our check out time is twelve o´clock. Here are your key card and your key. Your room number is 312. The porter will show you up.
You:    — ...

 

Role-Play Exercise 4 

Have you got any rooms available for tonight?


Receptionist:    — Good evening. How may I help you?
You:    — ...
Receptionist:    — Yes. Single, double or twin?
You:    — ...
Receptionist:    — That´ll be €79 a night, including breakfast.
You:    — ...
Receptionist:    — No, it doesn´t. It has a shower.
You:    — ...
Receptionist:    — Our check out time is 11:30 am. Would you like to fill in this form, please?
You:    — ...
Receptionist:    — How are you going to pay? In cash or by credit card?
You:    — ...
Receptionist:    — Could I see your passport, please? Thank you. Here´s your key. Room number 517.
You:    — ...
Receptionist:    — Certainly. The lifts are right across the lobby. Floors two to fourteen are the lifts to the left.

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