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Hotel English

Hotel Problems


Role-Play Exercise 1 

The tub is dirty.


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Receptionist:    — Reception. May I help you?
You:    — ...
Receptionist:    — How can I help you, Mr. Ryefield?
You:    — ...
Receptionist:    — I´m so sorry Mr. Ryefield. I´ll have it cleaned right away.

 

Role-Play Exercise 2 

The air conditioner doesn´t work.


Receptionist:    — Reception, may I help you?
You:    — ...
Receptionist:    — What´s your room number, please?
You:    — ...
Receptionist:    — Okay. I´ll send someone up right away, madam.
You:    — ...

 

Role-Play Exercise 3 

There´s something wrong with the toilet.


You:    — ...
Receptionist:    — Yes?
You:    — ...
Receptionist:    — I´ll have someone check it right away, sir. Could I have your name, please?
You:    — ...

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