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Banking English

International Transfers


Role-Play Exercise 1 

Could you tell me how to transfer money to...?


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Bank Clerk:    — How can I help you, sir?
You:    — ...
Bank Clerk:    — Sure. Take one of these forms and fill it in. Then take the completed form to the International Transfers counter.
You:    — ...
Bank Clerk:    — You´re welcome.

 

Role-Play Exercise 2 

I can´t understand the long delay in sending the money.


Switchboard operator:    — Good afternoon. Bradford Bank. May I help you?
You:    — ...
Switchboard operator:    — Just a moment, please, Mr. Ryefield. I´ll put you through to the Transfers Department.
   (...)
Peter O´Brien:    — Transfers. Peter O´Brien speaking.
You:    — ...
Peter O´Brien:    — Good afternoon, Mr Ryefield. How may I help you?
You:    — ...
Peter O´Brien:    — May I have your account number, please?
You:    — ...
Peter O´Brien:    — All right. How much was the transfer for?
You:    — ...
Peter O´Brien:    — And what was the name of the beneficiary?
You:    — ...
Peter O´Brien:    — All right. Now, what´s the beneficiary´s bank and account number?
You:    — ...
Peter O´Brien:    — Okay. I´ve got that. What was the date of your transfer?
You:    — ...
Peter O´Brien:    — I´ll look into the matter straight away, Mr. Ryefield. Can I have your phone number, so I can call you back?
You:    — ...
Peter O´Brien:    — Certainly, sir.
You:    — ...
Peter O´Brien:    — Goodbye.

 

Role-Play Exercise 3 

I want to transfer this money to my wife in Romania.


Bank clerk:    — May I help you, sir?
You:    — ...
Bank clerk:    — Well, you need to fill in an international money transfer form.

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